SHIPPING INFORMATION:

You can easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart and entering your shipping zip code.

SHIPPING AND HANDLING RATES:

Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight). Unless otherwise indicated shipping and handling charges will be applied to all orders placed. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order.

GeimerGoods.com uses UPS as the primary carrier for most small items. Should you require faster service, UPS Second Day Ground (2 business days) or UPS Next Day Air (1 business day) are available at an extra cost. All large items (over 70lbs) are shipped via Truck.

GeimerGoods.com ships from Shreveport, Louisiana and may also drop ship items from alternative locations.

PROCESSING TIME:

Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use the payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the item(s) on your order are in-stock, we will ship them as soon as possible from our main warehouse. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse.

TRANSIT TIME:

Ground: 1 - 5 Business Days
Second Day Air: 2 Business Days
Second Day Ground: 2 Business Days
Three Day Select: 3 Business Days


TOTAL TIME FOR DELIVERY:

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 14 days for in-stock items.

For security reasons, some shipments may require a signature at the receiving location.

TRUCK DELIVERY:

Large items are shipped via truck. Truck delivery is "Threshold Delivery" only. In most cases threshold delivery means the item will be delivered just inside the first floor front door of your home or office. If there are steps leading to your front door the item will be placed in your garage or delivered to your dock. When delivering to an apartment building delivery will be to the central lobby only. Delivery personnel will not unpack or setup the item for you and will not place it in a specific room. Normal delivery hours for Large Item Shipping are from 8 a.m. to 5 p.m. local time. The delivery company will contact you at the number you provide to arrange a delivery time. Truck delivery transit time is generally between 3-9 business days and varies depending on delivery location and conditions. Deliveries to Alaska, Hawaii and Puerto Rico and outside the continental United States require additional transit time.

How do I get my tracking number?

Once your order has been shipped, you will receive an email to the address you have provided us within 24 hours with the tracking information. If you need more information on your order, please call us at (318) 404-1728 or Click here to Contact Us for assistance. Please be advised that for security reasons, we can only email tracking information to the email address on file with your order.